Privacy Policy

Last updated: September 2026

Blackrose Traffic Planning Pty Ltd (ABN 63 691 883 084) ("Blackrose," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and disclose personal information in connection with our website (www.blackrosetraffic.com.au) and our services.

1. WHAT INFORMATION WE COLLECT

We may collect the following types of personal information:

- Contact details you provide when submitting an enquiry, using our contact form, or emailing us — such as your name, business name, phone number, email address, and the content of your enquiry

- Information relating to your business or project when you engage us for Traffic Management Plan (TMP) or Traffic Guidance Scheme (TGS) design services — such as site addresses, project details, and permit-related information

- Technical and usage information collected automatically via Google Analytics when you visit our website, including IP address, browser type, pages visited, and general location data

- Information you provide if you connect with us via LinkedIn or other social platforms

2. HOW WE USE YOUR INFORMATION

We use personal information to:

- Respond to enquiries and provide quotes

- Prepare, deliver and administer TMP and TGS design services, permits, and related documentation

- Communicate with you about your project, including site modifications and compliance matters

- Improve our website and services

- Comply with legal and regulatory obligations, including those relating to Traffic Management Registration Scheme (TMRS) requirements

We do not sell or trade your personal information to third parties.

3. DISCLOSURE OF INFORMATION

We may disclose personal information to:

- Relevant local councils, Transport and Main Roads (TMR), or other regulatory authorities where required for permit applications or compliance

- Service providers who assist us in operating our business (e.g. website hosting via Squarespace, email providers, accounting software)

- Traffic control companies or civil contractors you have engaged us to work with on a shared project, where relevant to delivering the service

- As required by law, or to protect our legal rights

We do not disclose personal information to overseas recipients except where a third-party service provider (such as Squarespace or Google Analytics) processes data on servers located outside Australia. These providers are bound by their own privacy and data protection obligations.

4. COOKIES AND ANALYTICS

Our website uses Google Analytics to understand how visitors use our site. This may involve the use of cookies. You can control or disable cookies through your browser settings; however, this may affect your experience of the website.

5. DATA SECURITY

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. DATA RETENTION

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law (including record-keeping obligations relating to traffic management design work).

7. ACCESS AND CORRECTION

You may request access to, or correction of, the personal information we hold about you by contacting us using the details below. We will respond to your request within a reasonable timeframe.

8. COMPLAINTS

If you believe we have breached the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth), please contact us in the first instance using the details below. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

9. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date.

10. CONTACT US

Blackrose Traffic Planning Pty Ltd

2/31 Sherley St, Moorooka, QLD 4105

Email: planning@blackrosetraffic.com.au

Phone: (07) 3064 1845